{"id":3052,"date":"2021-10-11T13:24:53","date_gmt":"2021-10-11T13:24:53","guid":{"rendered":"https:\/\/smuk.nl\/privacy-policy\/"},"modified":"2026-05-20T12:29:39","modified_gmt":"2026-05-20T12:29:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/smuk.nl\/en\/privacy-policy\/","title":{"rendered":"Legal Information"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ background_color=”RGBA(210,206,194,0.5)” global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_tabs active_tab_background_color=”#ABA499″ inactive_tab_background_color=”RGBA(0,0,0,0)” active_tab_text_color=”#FFFFFF” _builder_version=”4.27.6″ _module_preset=”default” tab_text_color=”#ABA499″ tab_font=”Orator|300|||||||” tab_font_size=”20px” background_color=”RGBA(0,0,0,0)” hover_enabled=”0″ global_colors_info=”{}” module_id=”smuktab” sticky_enabled=”0″][et_pb_tab title=”Terms and Conditions” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

General terms and conditions Sm\u00fbk Recreation<\/h2>\n
    \n
  1. Bookings<\/b>
    <\/span>Sm\u00fbk B.V. only accepts bookings from persons of 18 years and older.<\/span>
    <\/span>We reserve the right at all times – without giving reasons – to refuse a booking.<\/span><\/li>\n
  2. Group bookings<\/b>
    <\/span>Special conditions may be imposed on the accompaniment of a group, among others,<\/span>
    <\/span>while purpose and size of the group may result in a group not being accepted in certain cases.<\/span><\/li>\n
  3. Payment terms<\/b>
    <\/span>Upon reservation, we charge a 30% deposit.<\/span>
    <\/span>The deposit must be paid within 24 hours, after which the booking is final.<\/span>
    <\/span>No rights can be derived from a booking, which is not paid within these 24 hours.<\/span>
    <\/span>If you have made a reservation with a third party, please contact us directly for terms and handling.<\/b>The balance of the booking amount must be paid 6 weeks before arrival.In case of late or incomplete payment of invoiced amounts, we will send a payment reminder.\n

    If the amount is not in our possession within 7 days of sending the payment reminder, we will send a (final) payment reminder (reminder).<\/p>\n

    If the amount is not in our possession within 7 days of sending the final payment reminder (demand), we will unilaterally dissolve the agreement and will notify the guest. A cancellation fee of 30% of the total trip price (equal to the deposit) will be withheld at that time, so that we suffer as little damage as possible from the cancelled booking.<\/p>\n

    If you have made a reservation with a third party, please contact them directly for terms and handling.<\/b><\/p>\n<\/li>\n<\/ol>\n

    <\/span><\/p>\n

      \n
    1. Cancellation Policy<\/b>
      <\/span>We will only process a cancellation by email.<\/span>
      <\/span>– Cancellation within 24 hours of booking entitles you to a full refund of the booking amount.<\/span>
      <\/span>– If cancelled up to the 42nd day before the start of the stay, the cancellation fee is 30% of the travel sum.<\/span>
      <\/span>– For cancellation from the 42nd day to the 28th day before the start of the stay, the cancellation fee is 60% of the travel sum.<\/span>
      <\/span>– In case of cancellation from the 28th day to the 8<\/span>e<\/span> day before the start of the stay, the cancellation fee is 75% of the travel sum.<\/span>
      <\/span>– If cancelled within 7 days before the arrival day or later, the cancellation fee is 100% of the travel price.<\/span>
      <\/span>For cancellation terms, the arrival day, as mentioned in the reservation confirmation, applies.<\/span>
      <\/span>If you have made a reservation with a third party, please contact them directly for terms and handling.<\/b><\/li>\n<\/ol>\n

      In the case of a Covid-19 contamination in the travel party:<\/b>
      <\/b>Please contact us prior to arrival regarding your booking.<\/span>
      <\/span>In case of an infection in the travel party you can change your booking to a later date, up to a maximum of 18 months after the original arrival date.
      <\/span>
      <\/b>In case you want to rebook to a more expensive or cheaper period, the price difference will apply and the stay will be recalculated.<\/b>
      <\/b>An official positive PCR test is required as proof to take advantage of this additional condition.<\/b><\/p>\n

        \n
      1. Liability<\/b>
        <\/b>Use of the accommodation and facilities at Sm\u00fbk B.V. is entirely at the risk of the renter and users.<\/span>
        <\/span>We accept no liability for:<\/span>
        <\/span>– theft, loss or damage of any kind during or as a result of the stay at our farm;<\/span>
        <\/span>– the disabling or rendering inoperative of technical equipment and the failure or closure of facilities, or utility failures<\/span>
        <\/span>– More specifically, as far as Covid-19 is concerned, everyone bears their own responsibility in this and any consequences that Covid-19 may have are for their own account.<\/span><\/li>\n<\/ol>\n

        The renter and those accompanying him or her are jointly and severally liable for all loss and\/or damage arising as a direct or indirect result of their stay, whether caused by their own acts or omissions or by third parties who, through their actions, are jointly and severally liable for all damage caused by any animal and\/or property in their possession.<\/span><\/p>\n

        Additional (cleaning) costs may be charged in case of improper use or improper abandonment of the accommodation, see also house rules.<\/span><\/p>\n

        <\/h2>\n
          \n
        1. House rules Sm\u00fbk Recreation<\/b><\/li>\n<\/ol>\n

          <\/h2>\n
            \n
          • Arrival time 3:30 p.m. and departure time 10:30 a.m.<\/span><\/li>\n
          • Arrival time with own camping equipment 14:00 and departure time 11:00<\/span><\/li>\n
          • Parking cars in the parking lot<\/span><\/li>\n
          • Smoking is prohibited in all accommodations and indoor areas<\/span><\/li>\n
          • It is not permitted to possess and\/or use narcotics<\/span><\/li>\n
          • It is mandatory to supervise children < 12 years old<\/span><\/li>\n
          • Rest periods are between 10 p.m. and 7 a.m.<\/span><\/li>\n
          • No sound equipment is allowed on the farm, including outside of rest periods<\/span><\/li>\n
          • Visits are allowed, with more than 2 visitors only by agreement<\/span><\/li>\n
          • Parties or birthdays are only possible after consultation due to possible inconvenience to our other guests.<\/span><\/li>\n<\/ul>\n

            <\/h2>\n

            Upon departure, we expect you to leave everything neat and clean:<\/b><\/p>\n

              \n
            • Collect the bed linen (+ towels & kitchen linens) and put it in the designated laundry bag<\/span><\/li>\n
            • fridge emptying <\/span><\/li>\n
            • Clean up the dishes clean and dry<\/span><\/li>\n
            • Bringing garbage (separated) to the waste site<\/span><\/li>\n
            • Sweeping the floor<\/span><\/li>\n<\/ul>\n

              Anything that was not in the accommodation, return it to the store, coffee corner or outdoor kitchen <\/span><\/p>\n

              In case of violation of the house rules and failure to follow instructions of employees of the Sm\u00fbk, we may deny access to the premises without possibilities of refund.<\/span><\/p>\n

                \n
              1. Complaints<\/b>
                <\/span>Despite all the care taken by our staff, it may happen that you have a justified complaint.<\/span>
                <\/span>You should make this complaint known on site so that we can do everything possible to resolve it.<\/span><\/li>\n<\/ol>\n

                <\/h2>\n

                [\/et_pb_tab][et_pb_tab title=”Privacy Statement” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

                Privacy statement Sm\u00fbk Recreation<\/h2>\n

                Last updated: May 2026<\/strong><\/p>\n

                We consider the privacy of our guests essential. We therefore treat your personal data with great care and in accordance with the General Data Protection Regulation (AVG). In this privacy statement, we explain which personal data we process, why we do so and how we handle it. <\/p>\n

                Contact details:<\/b>
                <\/span>Sm\u00fbk B.V.<\/span>
                <\/span>Krompad 11, 8539 RN Echtenerbrug<\/span>
                <\/span>+31(0) 0623454757<\/span>
                <\/span>G. Diever and S.C. Diever-de Haan are the owners of Sm\u00fbk B.V. and can be reached at info@smuk.nl or at the above phone number.<\/span><\/p>\n

                Personal data we process<\/strong>
                Sm\u00fbk B.V. processes personal data because you use our services, visit our website and\/or because you provide these data to us yourself.
                Below you will find an overview of the personal data we process:<\/p>\n

                  \n
                • First and last name<\/li>\n
                • Address details<\/li>\n
                • Phone number<\/li>\n
                • Email address<\/li>\n
                • Payment and reservation information<\/li>\n
                • IP address<\/li>\n
                • Data about your activities on our website<\/li>\n
                • Browser and device data<\/li>\n
                • Other personal data that you actively provide, for example through contact forms, correspondence or telephone contact<\/li>\n<\/ul>\n

                  Why do we process personal data?<\/strong>
                  Sm\u00fbk B.V. processes personal data for the following purposes:<\/p>\n

                    \n
                  • Processing and managing reservations and payments<\/li>\n
                  • Performing our services<\/li>\n
                  • Sending newsletters and marketing communications<\/li>\n
                  • Answering questions via email, phone or contact forms<\/li>\n
                  • Informing you of changes to our services or products<\/li>\n
                  • Improving our website and services<\/li>\n
                  • Analyzing website usage<\/li>\n
                  • Showing relevant ads through Google and Meta, among others<\/li>\n
                  • Meeting legal obligations, such as tax records<\/li>\n<\/ul>\n

                    Newsletters and marketing<\/strong>
                    When you sign up for our newsletter, we use your data to send newsletters, offers and inspiration around Sm\u00fbk Recreation.
                    To send newsletters, we use an external email marketing service, such as Mailchimp or a similar provider.
                    You can unsubscribe at any time via the unsubscribe link at the bottom of each newsletter.<\/p>\n

                    Contact Forms<\/strong>
                    When you use a contact form on our website, the data entered is processed to process your request or message.
                    We use Gravity Forms for our forms.<\/p>\n

                    Reservation System<\/strong>
                    For online reservations, Sm\u00fbk B.V. uses an external reservation system from Tommy Booking Support.
                    When you make a reservation, personal data is processed that is necessary for:<\/p>\n

                      \n
                    • processing reservations;<\/li>\n
                    • payments;<\/li>\n
                    • communication surrounding your stay;<\/li>\n
                    • administrative obligations.<\/li>\n<\/ul>\n

                      This data is used solely for the purpose of executing the agreement and providing our services.<\/p>\n

                      Automated decision-making<\/strong>
                      Sm\u00fbk B.V. does not make decisions based on automated processing that could have a significant impact on individuals.<\/p>\n

                      How long we retain personal data<\/strong>
                      Sm\u00fbk B.V. does not retain personal data longer than necessary for the purposes for which it was collected, unless we are required by law to retain data longer.<\/p>\n

                      Sharing personal data with third parties<\/strong>
                      Sm\u00fbk B.V. does not sell your data to third parties.
                      We share personal data only when necessary for:<\/p>\n

                        \n
                      • the performance of our services;<\/li>\n
                      • Processing reservations and payments;<\/li>\n
                      • marketing and communication purposes;<\/li>\n
                      • improving our website;<\/li>\n
                      • meeting legal obligations.<\/li>\n<\/ul>\n

                        We cooperate with external service providers for this purpose, such as:<\/p>\n

                          \n
                        • reservation systems;<\/li>\n
                        • hosting parties;<\/li>\n
                        • email services;<\/li>\n
                        • analytics and advertising platforms;<\/li>\n
                        • marketing services.<\/li>\n<\/ul>\n

                          When third parties process personal data on our behalf, we enter into processor agreements if required by law.<\/p>\n

                          Cookies and similar techniques<\/strong>
                          Sm\u00fbk B.V. uses functional, analytical and marketing cookies.
                          We use cookies to:<\/p>\n