General terms and conditions Smûk Recreation

  1. Bookings
    Smûk B.V. only accepts bookings from persons of 18 years and older.
    We reserve the right at all times – without giving reasons – to refuse a booking.
  2. Group bookings
    Special conditions may be imposed on the accompaniment of a group, among others,
    while purpose and size of the group may result in a group not being accepted in certain cases.
  3. Payment terms
    Upon reservation, we charge a 30% deposit.
    The deposit must be paid within 24 hours, after which the booking is final.
    No rights can be derived from a booking, which is not paid within these 24 hours.
    If you have made a reservation with a third party, please contact us directly for terms and handling.The balance of the booking amount must be paid 6 weeks before arrival.In case of late or incomplete payment of invoiced amounts, we will send a payment reminder.

    If the amount is not in our possession within 7 days of sending the payment reminder, we will send a (final) payment reminder (reminder).

    If the amount is not in our possession within 7 days of sending the final payment reminder (demand), we will unilaterally dissolve the agreement and will notify the guest. A cancellation fee of 30% of the total trip price (equal to the deposit) will be withheld at that time, so that we suffer as little damage as possible from the cancelled booking.

    If you have made a reservation with a third party, please contact them directly for terms and handling.

  1. Cancellation Policy
    We will only process a cancellation by email.
    – Cancellation within 24 hours of booking entitles you to a full refund of the booking amount.
    – If cancelled up to the 42nd day before the start of the stay, the cancellation fee is 30% of the travel sum.
    – For cancellation from the 42nd day to the 28th day before the start of the stay, the cancellation fee is 60% of the travel sum.
    – In case of cancellation from the 28th day to the 8e day before the start of the stay, the cancellation fee is 75% of the travel sum.
    – If cancelled within 7 days before the arrival day or later, the cancellation fee is 100% of the travel price.
    For cancellation terms, the arrival day, as mentioned in the reservation confirmation, applies.
    If you have made a reservation with a third party, please contact them directly for terms and handling.

In the case of a Covid-19 contamination in the travel party:
Please contact us prior to arrival regarding your booking.
In case of an infection in the travel party you can change your booking to a later date, up to a maximum of 18 months after the original arrival date.

In case you want to rebook to a more expensive or cheaper period, the price difference will apply and the stay will be recalculated.
An official positive PCR test is required as proof to take advantage of this additional condition.

  1. Liability
    Use of the accommodation and facilities at Smûk B.V. is entirely at the risk of the renter and users.
    We accept no liability for:
    – theft, loss or damage of any kind during or as a result of the stay at our farm;
    – the disabling or rendering inoperative of technical equipment and the failure or closure of facilities, or utility failures
    – More specifically, as far as Covid-19 is concerned, everyone bears their own responsibility in this and any consequences that Covid-19 may have are for their own account.

The renter and those accompanying him or her are jointly and severally liable for all loss and/or damage arising as a direct or indirect result of their stay, whether caused by their own acts or omissions or by third parties who, through their actions, are jointly and severally liable for all damage caused by any animal and/or property in their possession.

Additional (cleaning) costs may be charged in case of improper use or improper abandonment of the accommodation, see also house rules.

  1. House rules Smûk Recreation

  • Arrival time 3:30 p.m. and departure time 10:30 a.m.
  • Arrival time with own camping equipment 14:00 and departure time 11:00
  • Parking cars in the parking lot
  • Smoking is prohibited in all accommodations and indoor areas
  • It is not permitted to possess and/or use narcotics
  • It is mandatory to supervise children < 12 years old
  • Rest periods are between 10 p.m. and 7 a.m.
  • No sound equipment is allowed on the farm, including outside of rest periods
  • Visits are allowed, with more than 2 visitors only by agreement
  • Parties or birthdays are only possible after consultation due to possible inconvenience to our other guests.

Upon departure, we expect you to leave everything neat and clean:

  • Collect the bed linen (+ towels & kitchen linens) and put it in the designated laundry bag
  • fridge emptying
  • Clean up the dishes clean and dry
  • Bringing garbage (separated) to the waste site
  • Sweeping the floor

Anything that was not in the accommodation, return it to the store, coffee corner or outdoor kitchen

In case of violation of the house rules and failure to follow instructions of employees of the Smûk, we may deny access to the premises without possibilities of refund.

  1. Complaints
    Despite all the care taken by our staff, it may happen that you have a justified complaint.
    You should make this complaint known on site so that we can do everything possible to resolve it.

Privacy statement Smûk Recreation

Last updated: May 2026

We consider the privacy of our guests essential. We therefore treat your personal data with great care and in accordance with the General Data Protection Regulation (AVG). In this privacy statement, we explain which personal data we process, why we do so and how we handle it.

Contact details:
Smûk B.V.
Krompad 11, 8539 RN Echtenerbrug
+31(0) 0623454757
G. Diever and S.C. Diever-de Haan are the owners of Smûk B.V. and can be reached at info@smuk.nl or at the above phone number.

Personal data we process
Smûk B.V. processes personal data because you use our services, visit our website and/or because you provide these data to us yourself.
Below you will find an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Payment and reservation information
  • IP address
  • Data about your activities on our website
  • Browser and device data
  • Other personal data that you actively provide, for example through contact forms, correspondence or telephone contact

Why do we process personal data?
Smûk B.V. processes personal data for the following purposes:

  • Processing and managing reservations and payments
  • Performing our services
  • Sending newsletters and marketing communications
  • Answering questions via email, phone or contact forms
  • Informing you of changes to our services or products
  • Improving our website and services
  • Analyzing website usage
  • Showing relevant ads through Google and Meta, among others
  • Meeting legal obligations, such as tax records

Newsletters and marketing
When you sign up for our newsletter, we use your data to send newsletters, offers and inspiration around Smûk Recreation.
To send newsletters, we use an external email marketing service, such as Mailchimp or a similar provider.
You can unsubscribe at any time via the unsubscribe link at the bottom of each newsletter.

Contact Forms
When you use a contact form on our website, the data entered is processed to process your request or message.
We use Gravity Forms for our forms.

Reservation System
For online reservations, Smûk B.V. uses an external reservation system from Tommy Booking Support.
When you make a reservation, personal data is processed that is necessary for:

  • processing reservations;
  • payments;
  • communication surrounding your stay;
  • administrative obligations.

This data is used solely for the purpose of executing the agreement and providing our services.

Automated decision-making
Smûk B.V. does not make decisions based on automated processing that could have a significant impact on individuals.

How long we retain personal data
Smûk B.V. does not retain personal data longer than necessary for the purposes for which it was collected, unless we are required by law to retain data longer.

Sharing personal data with third parties
Smûk B.V. does not sell your data to third parties.
We share personal data only when necessary for:

  • the performance of our services;
  • Processing reservations and payments;
  • marketing and communication purposes;
  • improving our website;
  • meeting legal obligations.

We cooperate with external service providers for this purpose, such as:

  • reservation systems;
  • hosting parties;
  • email services;
  • analytics and advertising platforms;
  • marketing services.

When third parties process personal data on our behalf, we enter into processor agreements if required by law.

Cookies and similar techniques
Smûk B.V. uses functional, analytical and marketing cookies.
We use cookies to:

  • keep the website functioning properly;
  • Gain insight into website usage;
  • make ads more relevant;
  • measure marketing campaigns.

Upon your first visit to our website, we ask your permission for the placement of non-essential cookies.
More information on the use of cookies can be found in our cookie statement.

Analytical and marketing services
For analytical and marketing purposes, we use, among others:

  • Google Analytics 4
  • Google Tag Manager
  • Google Ads
  • Meta (Facebook and Instagram)

Personal data may be processed through these services, such as IP addresses, cookie data and website usage information.
This data may be used for:

  • statistics and analysis;
  • remarketing;
  • personalized ads;
  • conversion measurements.

This processing takes place only when consent is given via the cookie banner.

Social media and external content
Our website may contain links, buttons or embedded content from social networks or external platforms, such as Facebook, Instagram or YouTube.
When you use or view this content, these parties may process personal data according to their own privacy policies.
Smûk B.V. is not responsible for how these external parties handle personal data.

Transfer outside the European Economic Area (EEA)
Some of our service providers are located outside the European Economic Area (EEA), for example in the United States.
When personal data is processed outside the EEA, we ensure that appropriate security measures are taken in accordance with the AVG, for example through standard contractual clauses approved by the European Commission.

View, modify or delete data
You have the right to:

  • view your personal data;
  • correct personal data;
  • personal data to be deleted;
  • object to processing;
  • withdrawal of consent;
  • request data portability.

Would you like to exercise any of these rights or do you have any questions about the processing of your personal data? Please contact us at info@smuk.nl.
To ensure that the request is made by you, we may ask for additional identification. When doing so, always make sensitive data, such as BSN and passport photo, illegible.
We will respond to your request as quickly as possible, but at the latest within four weeks.

Complaints
You have the right to file a complaint with the Personal Data Authority if you believe we are not handling your personal data properly.

How we secure personal data
Smûk B.V. takes the protection of personal data seriously and takes appropriate technical and organizational measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.
Our website uses secure connections (SSL).
Do you feel that your data is not properly secured or are there indications of abuse? Please contact us at info@smuk.nl.

Liability
This website has been composed with the utmost care. Nevertheless Smûk B.V. cannot guarantee that all information on the website is always completely correct or up-to-date.
No rights can be derived from the content of this website.

Changes
Smûk B.V. reserves the right to change this privacy statement and the cookie statement.
We advise you to check this page regularly to keep yourself informed of any changes.

 

Cookie Statement Smûk Recreation

Last updated: May 2026

Smûk Recreation uses cookies and similar techniques on this website. In this cookie statement we explain which cookies we use, why we do this and how you can manage your cookie preferences.

What are cookies?
Cookies are small text files that are stored on your computer, tablet or smartphone when you visit a website. Cookies ensure that the website functions properly and help us understand the use of the website.
Some cookies are necessary for the functioning of the website. Other cookies we use for statistics, marketing purposes and showing relevant ads.

What cookies does Smûk Recreation use?

1. Necessary cookies
Necessary cookies ensure that the website works correctly. Without these cookies, certain parts of the website cannot function properly.
For example, these cookies are used for:

  • remembering cookie preferences;
  • website security;
  • form functionalities;
  • The functioning of the reservation system;
  • technical operation of the website.

Consent is not required for setting necessary cookies.

2. Preference Cookies
Preference cookies allow the website to remember information that affects the behavior and design of the website, such as your language preference or region settings.

This allows the Web site to function in a more user-friendly manner and better reflect your preferences.

Preference cookies are only placed after you have given your consent via the cookie banner.

3. Analytical cookies
With analytical cookies we collect information about the use of our website. This data helps us to improve the website and make it more user-friendly.
For this purpose, we use, among others:

  • Google Analytics 4
  • Google Tag Manager

We try to set up these services as privacy-friendly as possible. Whenever possible:

  • We anonymize IP addresses;
  • we limit data sharing;
  • we use data only for analysis and improvement of the website.

Analytical cookies are set only after you have given your consent via the cookie banner.

4. Marketing Cookies
Marketing cookies are used to make ads more relevant and measure campaigns.
For this purpose we use, among other things:

  • Google Ads
  • Meta (Facebook and Instagram)
  • Pinterest

These cookies allow us to:

  • show ads through Google and social media;
  • Build target audiences for remarketing;
  • Measure which ads and campaigns are effective;
  • recognize visitors when they visit other Web sites.

Marketing cookies are placed only after you have given your consent.

Use of embedded content
On our website, we use content from third parties, such as YouTube videos, review systems, social media feeds or other embedded content (embedded content).
When you view this content, these third parties may set cookies and process personal data, such as your IP address, browser data and browsing habits. This can also happen without you actively clicking on the content.

Which parties may set cookies?
The following parties, among others, may set cookies through our website:

  • Google (Google Analytics, Google Ads, Google Tag Manager and YouTube)
  • Meta (Facebook and Instagram)
  • Tommy Booking Support (reservation system)
  • Pinterest
  • WPML (language functionality)

We use Google Tag Manager to manage scripts and tags on our website. Google Tag Manager allows other services to set cookies when permission is granted.

These external parties have their own privacy and cookie policies. We encourage you to consult these statements for more information on how they handle personal data.

Tommy Booking Support Reservation System
For online reservations, Smûk Recreation uses the Tommy Booking Support reservation system. During the reservation process, functional cookies may be placed which are necessary for the correct functioning of the reservation process and payments.
More information about this can be found in the privacy and cookie statement of Tommy Booking Support.

Transfer outside the European Economic Area (EEA)
Some of the listed parties are located outside the European Economic Area (EEA), such as in the United States.
When personal data is processed outside the EEA, we ensure that appropriate measures are taken to protect your personal data, in accordance with applicable privacy laws. This is done, for example, through standard contractual clauses approved by the European Commission.

Changing cookie settings or withdrawing consent
You can change your cookie preferences or withdraw your consent at any time.
You can do this by using the button at the bottom of our website.
If you disable certain cookies, parts of the website may not function properly.

Deleting cookies through your browser
You can also delete cookies manually through your browser’s settings.
Please note that you will then have to set your preferences again the next time you visit our website.
You can find more information about managing and deleting cookies at:
https://www.allaboutcookies.org/

Storage period of cookie preferences
We will store your cookie preferences for a maximum of 6 months. After that we will ask for your permission again.

Changes to this cookie statement
We may change this cookie statement from time to time, for example if legislation or our website changes.
The most current version is always available on this page.

Questions or contact
Do you have questions about this cookie statement or the processing of your personal data? Please contact us at: info@smuk.nl